AI SOLUTIONS
AI Companion was offered by Zoom in September 2023. Quickly, Zoom Contact Center launched its own set of features with AI Expert Assist.
When agents are in an engagement, we provided real-time assistance to help relieve the cognitive load that comes with the role.
ROLE
Lead Product Designer
DURATION
6 months
TEAM
2 Designers, 2 Product Managers,
6 Engineers
This project is under NDA. Reach out to out for more about this experience.
